Everything You Need to Know About Alarm Systems & Cameras – Your Comprehensive Guide to Jablotron and More

1. General Questions About Alarm Systems

How does an alarm system work?
An alarm system monitors designated areas or access points (e.g., doors, windows, rooms) using sensors. If unauthorized movement or tampering is detected, it triggers an alarm – acoustically (siren), visually, or via a notification (e.g., to a smartphone or a control center). Modern systems can also integrate video surveillance or communicate with smart home systems.

What types of alarm systems are available?

• Wireless Alarm Systems: Wireless communication between components, ideal for retrofitting.
• Wired Alarm Systems: Cable connections, robust and interference-free, mostly used in new buildings or commercial settings.
• Hybrid Alarm Systems: Combination of wireless and wired technology, e.g., Jablotron 100.

What is the cost of an alarm system?
The cost varies depending on size, components, and installation. A basic setup generally starts at 3000 CHF. Advanced systems or professional monitoring may be more expensive.

Which alarm system is the best?
This depends on your requirements: For private households, Jablotron 100 or similar systems are recommended. These offer easy operation, app control, and modularity. Commercial users often prefer certified systems with control center integration.

Is an alarm system worth it?
Yes, alarm systems act as a deterrent and discourage potential burglars. They also increase the sense of security and can minimize damage by detecting issues early. Some insurance providers offer discounts for verified installations.

2. Installation and Configuration

Can I install an alarm system myself?
Some systems (e.g., simple wireless alarm systems) can be self-installed. Professional systems like Jablotron, however, require installation by certified specialists to avoid errors and meet security standards.

How is an alarm system correctly installed?

• A needs analysis determines which areas need monitoring.
• Sensors (motion detectors, door/window contacts) are strategically installed.
• The control unit is securely installed and connected to the power supply or battery.
• System tests ensure proper functionality.

What are the requirements for an alarm system?

• Power supply and, if necessary, an internet connection.
• No structural obstacles for sensors or wireless connections.
• Professional installation and configuration.

How do I program my alarm system?
Programming is done for professional systems (e.g., Jablotron) using specialized software (e.g., F-Link). The installer configures zones, users, and alarm actions according to the customer’s needs.

3. Components and Functions

What components are part of an alarm system?

• Motion detectors: Detect movement in a room.
• Door/window contacts: Report opening or closing.
• Glass break sensors: Detect breaking of glass windows.
• Sirens: Trigger an acoustic alarm.
• Cameras: Enhance surveillance with visual recordings.

How does an alarm system with video surveillance work?
Cameras are linked to the alarm system or an app. When an alarm is triggered, live images or recordings are activated and sent to the user or a control center.

What is a silent alarm?
A silent alarm discreetly informs the owner or a control center without triggering sirens or visible signals. It is ideal for unobtrusive surveillance.

Can an alarm system be connected to smart home systems?
Yes, modern systems like Jablotron 100 offer smart home features, such as light control, heating management, or garage door operation.

What happens during a power outage?
In the event of a power outage, alarm systems typically remain fully functional for up to 24 hours thanks to built-in backup batteries. Additionally, you will be notified of a power or internet outage via SMS. Once power or internet is restored, you will be informed as well. Jablotron systems are well-prepared for such scenarios, ensuring reliable operation.

4. Security and Reliability

Are wireless alarm systems secure?
Yes, if they use modern encryption technologies like Jablotron. Cheap systems without protection, however, can be vulnerable.

Can an alarm system be hacked?
High-quality systems like Jablotron use encrypted communication and regular software updates to protect against hacking attempts.

How do I recognize a good alarm system?

• Certifications (e.g., EN 50131, VdS).
• Modularity and ease of use.
• Security features such as encryption.
• Positive customer reviews and support from certified installers.

What should I do if the alarm system triggers frequent false alarms?

• Check the placement of sensors (e.g., motion detectors near heaters).
• Have the configuration checked by a professional installer.
• Update the software if necessary.

5. Legal and Insurance Aspects

Do I need to register an alarm system?
No, registration is generally not required. However, regional regulations may apply if connected to a control center.

Are alarm systems recognized by insurance providers?
Yes, certified systems (e.g., Jablotron) are typically recognized. Many insurance companies offer discounts for verified installations.

Does an alarm system increase insurance coverage or reduce costs?
An alarm system can lower insurance premiums and increase protection by minimizing burglary risks.

6. Maintenance and Operation

How often do batteries need to be replaced?
The batteries of most components last 3–5 years. The system notifies you in advance when a replacement is needed.

How is an alarm system maintained?

• Regular checks by the installer (every 3–5 years).
• Testing of functions and sensors.
• Software updates and occasional battery replacement.

What should I do if the alarm system is defective?
Contact the installer. Many systems, like Jablotron, are self-monitoring and automatically report errors.

How can I reset the alarm system?
Depending on the model, the control unit can be reset via a password, the app, or by the installer.

7. Providers and Purchase

Who is the best provider for alarm systems?
This depends on your needs. Jablotron is ideal for customers looking for a reliable, modular, and user-friendly system.

Where can I buy an alarm system?
Professional systems like Jablotron are only available through certified installers like FocusControl.

Which alarm system is the easiest to use?
Jablotron 100 is considered one of the most user-friendly systems, with easy operation via app, remote control, or key cards.

8. Integration and Usage

Can I control my alarm system with an app?
Yes, for example, the MyJABLOTRON app allows you to control the Jablotron system and monitor it in real-time.

How do I connect my alarm system to Alexa/Google Home?
Some modern systems, like Jablotron, can be integrated into Alexa or Google Home via third-party platforms.

Can I integrate an alarm system into an existing setup?
Yes, especially modular systems like Jablotron can be easily integrated into existing security or smart home systems.

A professional alarm system offers numerous benefits and significantly contributes to safety. Here are some reasons why a certified alarm system is worthwhile:

• Burglar Deterrence: Alarm systems often deter burglars in advance. Once a burglar realizes that a house or business is secured, they usually reconsider before breaking in. Instead, they are more likely to move on to a neighboring building without an alarm system, as the risk of being caught is lower. Modern alarm systems can effectively prevent break-ins and stop burglars from even considering the property.
• Quick Response Time: Modern alarm systems are often linked to monitoring services and smartphone apps that notify immediately when a break-in attempt occurs. This enables quick responses by security forces or the police.
• Protection of Assets: An alarm system safeguards your property from theft or vandalism. In case of an alarm, the surroundings are often alerted as well, which further deters burglars.

• Safety for Your Family: Especially if you live with your family, an alarm system provides additional protection and enhances the feeling of security. It helps identify and prevent potential threats early on.
• Fire Protection and Additional Safety Features: Many alarm systems offer additional safety features such as smoke or water detectors. This allows you to respond quickly in case of a fire or water damage.
• Easier Operation and Monitoring: Modern systems like the Jablotron 100 offer intuitive operation, even via app, allowing you to check the system’s status and make adjustments at any time.
• Increased Property Value: A well-secured property can be more attractive and even more valuable when sold or rented, as potential buyers or tenants appreciate the added safety measures.

Alarm systems, such as the Jablotron models we use and support, also offer reliability and adaptability, allowing them to be upgraded and customized according to your needs.

1. General Questions about Jablotron Alarm Systems

Question: What is the Jablotron alarm system?
Answer: Jablotron is a leading provider of security systems, offering flexible, modern alarm systems with easy operation, reliability, and extensive app control. The system is suitable for both private and commercial applications.

Question: What Jablotron models are available?
Answer: The most well-known models are the Jablotron 80 OASiS (an older system) and the Jablotron 100 (a modern system). The Jablotron 100+ is an enhanced version with additional features.

Question: What is the difference between Jablotron 80 and Jablotron 100?
Answer:

• Jablotron 80 OASiS: Older system, no longer future-proof, limited expansion options.
• Jablotron 100: Modular, innovative system with extensive app control, hybrid technology (wired and wireless), and future-proof.

2. Installation and Configuration

Question: Can I install the Jablotron alarm system myself?
Answer: No, Jablotron systems may only be installed and configured by certified Jablotron professionals. This ensures the system functions optimally and has no security gaps.

Question: How is the Jablotron alarm system programmed?
Answer: Programming is done using the F-Link software, which is accessible only to certified professionals. This allows all components to be individually configured to meet the customer’s needs.

Question: Can I upgrade the system later?
Answer: Yes, the Jablotron 100 is modular, so additional components like motion detectors, smoke detectors, or cameras can be added at any time.

Question: How do I connect the Jablotron system to the Internet?
Answer: The control panel can be connected to the Internet via LAN or GSM module. This enables remote control and monitoring through the MyJABLOTRON app.

3. Operation and Features

Question: How do I control the Jablotron alarm system?
Answer: The system can be controlled via the control panel (code or chip), remote controls, or the MyJABLOTRON app. The app also allows you to view live status messages and arm/disarm devices.

Question: What is the MyJABLOTRON app?
Answer: The MyJABLOTRON app is a central control platform that lets you manage your alarm system, temperature, energy consumption, and cameras. It provides real-time notifications.

Question: What happens during a power outage?
Answer: The Jablotron alarm system has an integrated battery that ensures functionality during a power outage for up to 24 hours.

Question: Can I connect my Jablotron alarm system to smart home devices?
Answer: Yes, Jablotron offers smart home features like heating control, lighting control, and garage openers. These features are integrated into the Jablotron 100.

Question: Can I arm specific rooms or areas separately?
Answer: Yes, the Jablotron 100 allows zone control. You can arm or disarm different areas independently.

4. Maintenance and Battery Replacement

Question: How often do I need to replace the batteries in Jablotron components?
Answer: Jablotron components generally have a battery lifespan of 3–5 years. The system automatically notifies you when a battery replacement is needed.

Question: Can I replace the batteries myself?
Answer: Yes, battery replacement can be done by the customer. There are video tutorials (e.g., by FocusControl) that explain the process step by step.

Question: How is the system maintained?
Answer: Regular maintenance by a certified professional is recommended every 3–5 years to ensure the system functions optimally. However, Jablotron systems monitor themselves and automatically report malfunctions.

5. Security and Reliability

Question: Is the Jablotron 100 alarm system secure?
Answer: Yes, Jablotron systems use encrypted wireless communication and offer the highest security standards. They are EN 50131 certified and suitable for professional use.

Question: What should I do if the system triggers a false alarm?
Answer: False alarms can occur due to incorrect settings or improper installation. Contact your professional installer to check and optimize the system.

Question: Can the Jablotron alarm system be hacked?
Answer: Jablotron uses modern encryption technologies that provide a high level of protection. Regular software updates ensure the system’s security.

6. Purchase and Warranty

Question: Where can I buy a Jablotron alarm system?
Answer: Jablotron systems can only be purchased through certified professionals like FocusControl. This ensures professional installation.

Question: Is there a warranty for the Jablotron alarm system?
Answer: Yes, Jablotron offers a 5-year warranty if the system is installed by a certified professional.

Question: Can I upgrade my old Jablotron 80 system to the Jablotron 100?
Answer: A complete upgrade is possible, as the Jablotron 100 offers modern technology and better expansion options. Some components (e.g., opening detectors, motion detectors, smoke detectors & remote controls) from the Jablotron 80 can be reused.

7. Integration and Support

Question: Can the Jablotron system be connected to cameras?
Answer: Yes, the Jablotron 100 can be integrated with third-party cameras, such as Dahua systems, allowing you to view live images and alarm recordings in the MyJABLOTRON app.

Question: How do I get technical support for my Jablotron system?
Answer: Contact your certified professional, who can assist with all questions and issues. The MyJABLOTRON app also provides direct access to support resources.

Question: Can the Jablotron alarm system be connected to the police or a security service?
Answer: Yes, the system can be connected to an alarm receiving center (ARC). In the event of an alarm, the police or a security service is automatically notified.

Jablotron 100 Alarm System: EN 50131 Certified and Secure – Everything You Need to Know

The Jablotron 100 alarm system is a state-of-the-art security solution specifically designed for private households and businesses. Although the system is not VdS-certified, it meets the stringent requirements of the European standard EN 50131 Grade 2, equivalent to VdS Class A. This certification is recognized across Europe and guarantees a high level of security.

Why no VdS certification?
The VdS certification is primarily aimed at the German market. Jablotron and many other manufacturers instead focus on Europe-wide standards like EN 50131 to cover a broader market segment. Additionally, the alarm system is CE-certified, ensuring compliance with all relevant safety and quality standards.

Security Technology and Cloud Certification
The Jablotron 100 alarm system offers not only physical security but also digital security. The associated cloud is ISO-certified, ensuring maximum data protection and secure data processing.

Relevance for Insurance and Subsidy Programs
The EN 50131 Grade 2 certification is recognized by many insurance companies. This means the Jablotron 100 alarm system can be used for insurance-related purposes. It is also eligible for funding under the KfW funding program “Age-appropriate conversion”, offering financial benefits to both private households and businesses.

Subsidies for Security and Accessibility in Switzerland
The EN 50131 Grade 2 certification of the Jablotron 100 is recognized by insurance companies and facilitates access to subsidies for burglary protection and barrier-free living.

• Switzerland: No national program, but tax benefits, regional subsidies from cantons and municipalities, as well as support from Pro Senectute and AHV/IV (e.g., for stairlifts). Insurers often offer grants for certified alarm systems.
• Germany: KfW: Up to €6,250 grant, €50,000 loan for burglary protection & accessibility. Application required before starting via KfW or house bank.
• Austria: Subsidies for burglary protection and barrier-free conversion are regionally regulated. Information available at housing subsidy offices.

Tip: Contact the relevant authorities in your region to take advantage of funding opportunities!

Connection and Response Times

• In Switzerland: The Jablotron 100 alarm system can be directly connected to an alarm receiving center (ARC). This ensures that alarms are evaluated in real-time, and in most cities, the police arrive within 5 minutes if an alarm is confirmed.

Advantages of the Jablotron 100 Alarm System at a Glance:

• Meets EN 50131 Grade 2 (equivalent to VdS Class A).
• CE-certified for the highest safety and quality standards.
• ISO-certified cloud for maximum data security.
• Insurance-relevant and eligible for funding through the KfW program.
• Direct connection to ARC (Switzerland) or NSL (Germany).

With the Jablotron 100 alarm system, you rely on a proven and modern alarm system that guarantees your security in every respect.

Contact us for personalized advice and learn more about the many benefits of the Jablotron 100 alarm system!

Maximum Protection: Why Sabotage Within 30 Seconds Is Impossible with FocusControl’s Alarm Systems

An alarm system must guarantee one thing: security. But what happens if an intruder tries to sabotage the system within 30 seconds – for example, during an entry delay? With JABLOTRON and Satel alarm systems offered by FocusControl, such a scenario is unthinkable. Our systems are consistently designed for tamper protection and the highest security. Here’s why:

1. Physical Separation of Control Panel and Keypad
   With JABLOTRON and Satel, the control panel and the keypad are physically separated. While the keypad is accessible for operation, the control panel is located in a secure, hidden spot. Even if the keypad is destroyed, the control panel remains fully functional.
2. Automatic Tamper and Sabotage Protection
   Any tampering attempt, such as opening or destroying the control panel or keypad, triggers a tamper alarm that is immediately forwarded. The alarm transmission occurs in real-time, enabling security personnel or responsible parties to respond immediately.
3. Additional Protection with Motion Detectors
   The control panel and other monitored areas are secured by motion detectors that instantly detect unauthorized movement. Even before an intruder can locate or manipulate the control panel, an alarm is automatically triggered. This protective mechanism ensures maximum security – 24/7.
4. Security Despite Entry Delay
   Even with an active entry delay in the entry area, the monitoring of the control panel remains uninterrupted. Tampering attempts are immediately detected, and an alarm is automatically triggered, regardless of the delay.

Why FocusControl Has Avoided Insecure Systems Since 2008
Some alarm systems combine the control panel and keypad into a single unit. Such systems, often installed in entry areas, are more susceptible to sabotage as they are easily accessible. Since its founding in 2008, FocusControl has consciously avoided such insecure solutions. Instead, we offer certified systems from JABLOTRON and Satel that provide maximum security through the separation of control panel and keypad and advanced monitoring systems.

The Advantages of FocusControl’s Alarm Systems at a Glance:

• Tamper protection through physical separation of control panel and keypad.
• Sabotage alarms with real-time forwarding.
• Motion detectors provide additional security for the control panel.
• Full security even during entry delay.
• Over 15 years of experience with reliable security systems.

Trust in FocusControl’s Expertise
Our JABLOTRON and Satel alarm systems set new standards in security. Whether for private or business customers – we offer solutions that meet the highest security requirements.

Contact us for an individual consultation and let our experience and certified systems convince you!

General Questions About Video Surveillance

Question: What is video surveillance?
Answer: Video surveillance is the visual monitoring of an area using cameras that provide live images or recorded videos. It serves security, deterrence, and documentation purposes.

Question: Why is video surveillance important?
Answer: Video surveillance protects against burglary, theft, and vandalism and aids in incident investigation. However, this statement alone is not entirely accurate, as video surveillance combined with an alarm system provides comprehensive protection. Video surveillance alone does not provide intrusion protection, as it primarily serves documentation and follow-up purposes.

Question: Who is video surveillance suitable for?
Answer: Video surveillance is suitable for both private households and businesses. It is ideal for homes, offices, shops, warehouses, parking lots, and other security-critical areas.

Technical Questions About Video Surveillance

Question: What types of cameras are available?
Answer: There are various camera types, such as dome cameras, bullet cameras, PTZ cameras, infrared cameras, and cameras with AI functionality. We prefer the dome camera variant as its design makes it less vulnerable to being knocked down or damaged. Bullet cameras or other models are more easily tampered with in this regard.

Question: What is the difference between IP cameras and analog cameras?
Answer: IP cameras use the Internet protocol to transmit high-quality videos, while analog cameras transmit videos over coaxial cables at lower quality. IP cameras often offer more features and are more future-proof. A major advantage of IP cameras is that they only require a LAN cable, as they are powered and transmit video signals via PoE (Power over Ethernet). This eliminates the need for additional cables, simplifying installation.

Question: Do I need a recorder (NVR/DVR) for my surveillance cameras?
Answer: A recorder is necessary if you want to store videos long-term or monitor multiple cameras simultaneously. Alternatively, modern IP cameras can also record on SD cards or cloud storage. However, we do not recommend cloud storage solutions, as there is a risk of losing recordings in the event of an internet outage. A local recorder offers more security and reliability.

Question: Can I integrate video surveillance into my smart home system?
Answer: Yes, many modern surveillance cameras are compatible with smart home systems and can be controlled and monitored via apps. With the new Jablotron module, we can even integrate third-party cameras into the system. This allows you to view live images and alarm recordings directly in the same app you use for your alarm system.

Question: What resolution is useful for surveillance cameras?
Answer: For most applications, cameras with 1080p or 4K resolution are optimal. Higher resolutions provide better image quality, especially for details like faces or license plates.

Legal Questions About Video Surveillance

Question: Can I monitor my property with cameras?
Answer: Yes, you can monitor your private property. However, public areas or third-party properties must not be filmed.

Question: Do I need to inform visitors about video surveillance?
Answer: In Switzerland, it is legally required to inform people who may be captured by video surveillance. This is usually done through clearly visible signs with the inscription “Video Surveillance.” Surveillance must comply with data protection regulations.

Question: Can I aim cameras at my neighbor’s property?
Answer: No, monitoring third-party properties or public areas without consent is generally prohibited.

Practical Questions About Installation and Use

Question: How many cameras do I need for my home?
Answer: The number of cameras depends on the size and layout of your house. Typically, entrances, gardens, garages, and critical indoor areas are the most important zones to monitor.

Question: Can I monitor my cameras via smartphone?
Answer: Yes, with modern surveillance cameras and apps like Dahua DMSS or similar, you can access live images and recordings on your smartphone.

Question: Are surveillance cameras effective at night?
Answer: Yes, many cameras feature infrared night vision or special night vision technologies that provide clear images even in complete darkness.

Question: What happens during a power outage?
Answer: Many camera systems offer batteries or UPS options (uninterruptible power supply) to continue functioning during power outages.

Specific Questions About Dahua Products

Question: Why should I choose Dahua products?
Answer: Dahua offers high-quality, reliable video surveillance solutions with innovative features such as AI-powered analysis, facial recognition, and easy operation.

Question: Can I access Dahua cameras live on my smartphone?
Answer: Yes, the Dahua DMSS app allows access to live streams and stored videos from anywhere.

Question: How secure are Dahua cameras against hacking?
Answer: Dahua products use modern encryption standards and security measures to protect your data. Regular updates further improve security.

Service and Maintenance Questions

Question: How often does a video surveillance system need maintenance?
Answer: Video surveillance systems typically do not require regular maintenance. However, it’s advisable to occasionally check whether cameras, cables, and recorders are functioning properly. Hard drives or SSDs in recorders should be replaced approximately every five years to avoid data loss and ensure optimal functionality.

Question: Do you offer assistance with camera setup?
Answer: Yes, we offer professional installation and configuration services as well as step-by-step guides for operation.

Question: What happens if a camera stops working?
Answer: We offer fast technical support and repair services to replace defective cameras or components.